Refund & Return Policy | MT Collection

At MT Collection, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 3 days of receiving your order.

Return Eligibility

To be eligible for a return:

• The return request must be made within 3 days of receiving the product.

• The item must be unused, unworn, and in its original condition.

• The product must be returned with all original packaging, tags, and accessories.

• Proof of purchase or order confirmation is required.

Important: Return or refund requests made after 3 days of delivery will not be accepted.

How to Request a Return

To start a return, please contact us at:

Email: mtcollection6@gmail.com

Provide your order number and the reason for the return. Once your request is approved, we will provide instructions for returning the item.

Returns sent without prior approval will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 3 days of receiving the product. We will review the issue and provide an appropriate solution.

Non-Returnable Items

The following items cannot be returned:

• Sale or discounted items

• Gift cards

• Used or worn products

• Products returned after the 3-day return period

Refund Process

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 7–10 business days. Processing times may vary depending on your bank or payment provider.

Contact Us

For any questions regarding returns or refunds, please contact:

MT Collection
Email: mtcollection6@gmail.com